How to Fix the "Location Unavailable" Error on Android Devices (2023)


Losing or having your cell phone stolen can be incredibly frustrating. Fortunately, if you are an Android smartphone user, there is a solution to this problem. Android devices come with a built-in security feature called "Find my device," which allows you to locate your phone or tablet remotely. However, there may be instances where the "Find my device" function encounters an error message stating "Location not available." In this article, we will guide you through the process of fixing this error and getting your phone's location back on track.

Understanding "Find My Device"

"Find my device" is a security feature provided by Google for all smartphones and tablets running on the Android operating system. This feature utilizes the device's location system to help you locate your phone or tablet remotely. It not only allows you to track the location of your device on a map but also provides several interactive functions to ensure the security of your device.

Main Functions of "Find My Device"

  1. Locate your device: With "Find my device," you can easily pinpoint the exact location of your Android smartphone or tablet on a map.

  2. Play sound: This function enables your device to emit a sound for five minutes, even if it is on silent. This feature comes in handy when you're unsure where you left your phone and want to locate it quickly.

  3. Lock device: By using this function, you can remotely lock your phone and sign out of your Google account. Additionally, you have the option to display a message or phone number on the device screen, allowing anyone who finds your phone to contact you. This function is particularly useful in cases of loss or theft.

  4. Erase device data: In the unfortunate event that your device is stolen, this function allows you to erase all the contents of your mobile or tablet remotely. By doing so, you can ensure that your personal files and data remain confidential and inaccessible to unauthorized individuals.

Troubleshooting the "Location Unavailable" Error

Sometimes, the "Find My Device" feature may encounter a location error. If you are unable to geolocate your smartphone or receive the "Location not available" message, follow these steps to troubleshoot the issue:

Step 1: Ensure you are signed in to your Google account: To ensure proper functionality of "Find my device," make sure you are signed in to your Google account from your smartphone or tablet. Simply click on the Settings icon (depicted as a cogwheel), then select your profile picture and verify that your account address is correct.

Step 2: Check if the location is activated: Once you have linked your Google account, check if the location feature is enabled on your mobile or tablet. Without enabling location services, you will not be able to utilize the "Find my device" location feature.

Step 3: Activate "Find my device" option: It is common to overlook activating the "Find my device" option. To rectify this, navigate to your device's settings, select the "Security" option, followed by "Find my device." If you cannot locate this option, try "Security and Location" or "Google" followed by "Security." Once found, ensure that the "Find my device" function is activated.

Step 4: Enable the "Save most recent location" option: To provide location information even when your device is offline, "Find my device" relies on the last known location. Verify that the "Save most recent location" option is active on your device by accessing the "Settings" menu, followed by "Security" and "Find my device." If you are unable to find this option, try "Security and Location" or "Google" followed by "Security." Confirm that the "Save most recent location" option is enabled.

Step 5: Check if your device is visible on Google Play: With location services activated, verify if your device is visible on Google Play. Simply open the following link and check if your smartphone or tablet appears in the list.

Step 6: Verify the location of your device: As a final step, check if the location of your cell phone is accurate. Access "Find my device" from the website and verify if your device appears on the map. Alternatively, you can use the free and convenient application provided by "Find my device" for this purpose. Download the application securely using the link below.


In this article, we have explored the "Find my device" feature on Android devices and addressed the common issue of encountering a "Location not available" error. By following the troubleshooting steps outlined above, you can resolve this error and regain the ability to locate your Android smartphone or tablet accurately. Utilizing the comprehensive functions of "Find my device," you can ensure the security of your device and protect your personal data effectively. We hope this guide has been helpful in resolving the "Location Unavailable" failure and assisting you in effectively using the "Find my device" feature.


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